User support for new accounts, password resets, or locked accounts contact the IIA Helpdesk at:
• Phone: 866-224-7677
• Web: and use the "Contact Us" or "Chat with an Agent" links.

For New Account Request, please provide the following information to the helpdesk:
• First Name
• Last Name
• Agency / Company
• Home Unit
• Work Email Address
• Phone Number
• Fire Duties (related to wildland fire incidents)